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ICON 2022 Recap: How Amazon Engages Employees Through Powerful Storytelling

Not long ago, the only communication that Amazon’s warehouse employees received on the job came from their managers. The employees don’t use computers while working and cellphones were not allowed on the floor. Laurel Flaningan, Amazon’s senior manager of internal communications for its operations centers, has worked with her team to convey messages to warehouse […]

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ICON 2022 Recap: Marlee Matlin on Learning to Dream Big

“Dream big, move fast and keep on working.” These were Oscar-winning actress, author and activist Marlee Matlin’s opening words when talking about facing challenges and finding success. Matlin — who is also an Ambassador for Disability Rights for the ACLU — used sign language throughout her presentation alongside her longtime translator Jack Jason at today’s General

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